- Thu Dec 11, 2025 3:01 am#10766
PREPARATION GUIDE – REFERRAL ASSISTANT (INTERNATIONAL RESCUE COMMNDIT) – COX’S BAZAR (UKHIA)
1. UNDERSTAND THE ORGANISATION
• Visit the IRC website and read the “IRC Way” – Code of Conduct, core values (Integrity, Service, Accountability, Equality) and safeguarding policies.
• Study recent IRC programmes in Bangladesh, especially health‑PHCC activities in Cox’s Bazar and the Rohingya response.
• Familiarise yourself with the structure of the Health‑PHCC department, the role of Primary Health Care Centres and the referral network to secondary facilities.
2. ANALYSE THE JOB DESCRIPTION
• Core duties: patient referral, accompaniment of critical patients, documentation, communication with health facilities, follow‑up, safety monitoring, infection control, awareness‑building.
• Key competencies: record‑keeping, security monitoring, interpersonal skills, cultural sensitivity, ability to work under pressure, teamwork, basic IT (tablet / smartphone).
• Required background: diploma in Nursing or Medical Technology, minimum one year experience in health‑related work for an NGO or government body, experience in cross‑cultural teams.
3. MATCH YOUR PROFILE
• List your education (diploma, any additional certificates such as IPC, first aid, safeguarding).
• Detail relevant work experience – focus on patient handling, referrals, documentation, coordination with health facilities, security reporting.
• Highlight any experience in refugee or humanitarian settings, especially in Bangladesh or similar contexts.
• Note technical skills – use of electronic health registers, tablets, mobile data entry, basic Microsoft Office.
4. UPDATE YOUR CV
• Use a clear chronological format.
• Add a “Relevant Experience” section that mirrors the duties listed in the posting.
• Include measurable achievements (e.g., “Co‑ordinated safe transfer of 45 critical patients per month with zero adverse events”).
• Insert a “Key Skills” bullet list: patient referral, record keeping, security monitoring, IPC compliance, teamwork, cultural competence, device operation.
• Keep the CV to two pages, professional font, no graphics.
5. CRAFT A TARGETED COVER LETTER
• Open with a concise statement of interest – reference the Referral Assistant role and the deadline (Dec 14 2025).
• Explain why your nursing/medical technology background and one‑year NGO experience make you a strong fit.
• Provide specific examples of past referral coordination, critical patient accompaniment, or security monitoring.
• Demonstrate knowledge of IRC’s mission and the Cox’s Bazar context.
• Conclude with a brief note on your flexibility to work 24/7 roster duty and live in challenging camp conditions.
6. GATHER SUPPORTING DOCUMENTS
• Copies of diploma certificates and transcripts.
• Professional ID or registration (if applicable).
• Reference letters from previous NGO or health supervisors (preferably highlighting teamwork, patient care, and reliability).
• A scanned passport‑style photo for the application portal.
7. PRACTICE INTERVIEW QUESTIONS
• Tell us about a time you accompanied a critical patient to a higher‑level facility. What challenges did you face and how did you resolve them?
• How do you ensure patient confidentiality during a referral process?
• Describe your experience with infection‑prevention and control measures in a field setting.
• Give an example of a security threat you identified and reported while working in a humanitarian environment.
• How would you handle a situation where a patient refuses to follow the referral recommendation?
• Scenario: You have multiple urgent referrals while the roster is full – how do you prioritize and communicate with the team?
Prepare answers using the STAR method (Situation, Task, Action, Result) and keep them concise (≈2 minutes each).
8. CULTURAL AND LOGISTICAL PREPARATION
• Review basic Bangla phrases, especially medical terminology, to aid communication with patients and local health staff.
• Study the camp layout of Ukhiya, major health facilities, transport options and security checkpoints.
• Familiarise yourself with IRC’s safety protocols, emergency evacuation procedures, and reporting tools (e.g., security incident forms).
• Ensure you are medically fit for field work – obtain any required vaccinations (e.g., Hep B, Typhoid, Tetanus) and a recent health check‑up.
9. TECHNICAL READINESS
• Practice using a tablet or smartphone for data entry – install any recommended IRC apps if known (e.g., KoboToolbox, ODK).
• Test offline data capture and syncing procedures, as internet connectivity may be intermittent.
10. APPLICATION SUBMISSION
• Click the provided link: https://theirc.wd1.myworkdayjobs.com/Ex ... JR00001308
• Create a Workday account if you do not already have one.
• Fill in the online form, upload the updated CV, cover letter, certificates and reference letters.
• Double‑check that all mandatory fields are completed and that the uploaded files are legible (PDF preferred).
• Submit before the deadline (Dec 14 2025). Keep a screenshot of the confirmation page for your records.
11. POST‑SUBMISSION FOLLOW‑UP
• Mark the submission date in your calendar.
• If you do not receive an acknowledgment within 48 hours, send a polite inquiry to the recruitment contact listed on the job posting.
• Prepare for possible remote screening (phone or video) by having a quiet space, a charged device, and copies of your application materials handy.
12. CONTINGENCY PLANNING
• Arrange temporary accommodation options near Camp 22 in case of rapid deployment.
• Ensure you have a reliable means of transport to the IRC office (e.g., local bus routes, ride‑share).
• Keep emergency contact information for family and for IRC HR on hand.
By following these steps systematically you will present a strong, well‑aligned application and be prepared to succeed in the interview and subsequent field assignment as a Referral Assistant with the International Rescue Committee. Good luck!
1. UNDERSTAND THE ORGANISATION
• Visit the IRC website and read the “IRC Way” – Code of Conduct, core values (Integrity, Service, Accountability, Equality) and safeguarding policies.
• Study recent IRC programmes in Bangladesh, especially health‑PHCC activities in Cox’s Bazar and the Rohingya response.
• Familiarise yourself with the structure of the Health‑PHCC department, the role of Primary Health Care Centres and the referral network to secondary facilities.
2. ANALYSE THE JOB DESCRIPTION
• Core duties: patient referral, accompaniment of critical patients, documentation, communication with health facilities, follow‑up, safety monitoring, infection control, awareness‑building.
• Key competencies: record‑keeping, security monitoring, interpersonal skills, cultural sensitivity, ability to work under pressure, teamwork, basic IT (tablet / smartphone).
• Required background: diploma in Nursing or Medical Technology, minimum one year experience in health‑related work for an NGO or government body, experience in cross‑cultural teams.
3. MATCH YOUR PROFILE
• List your education (diploma, any additional certificates such as IPC, first aid, safeguarding).
• Detail relevant work experience – focus on patient handling, referrals, documentation, coordination with health facilities, security reporting.
• Highlight any experience in refugee or humanitarian settings, especially in Bangladesh or similar contexts.
• Note technical skills – use of electronic health registers, tablets, mobile data entry, basic Microsoft Office.
4. UPDATE YOUR CV
• Use a clear chronological format.
• Add a “Relevant Experience” section that mirrors the duties listed in the posting.
• Include measurable achievements (e.g., “Co‑ordinated safe transfer of 45 critical patients per month with zero adverse events”).
• Insert a “Key Skills” bullet list: patient referral, record keeping, security monitoring, IPC compliance, teamwork, cultural competence, device operation.
• Keep the CV to two pages, professional font, no graphics.
5. CRAFT A TARGETED COVER LETTER
• Open with a concise statement of interest – reference the Referral Assistant role and the deadline (Dec 14 2025).
• Explain why your nursing/medical technology background and one‑year NGO experience make you a strong fit.
• Provide specific examples of past referral coordination, critical patient accompaniment, or security monitoring.
• Demonstrate knowledge of IRC’s mission and the Cox’s Bazar context.
• Conclude with a brief note on your flexibility to work 24/7 roster duty and live in challenging camp conditions.
6. GATHER SUPPORTING DOCUMENTS
• Copies of diploma certificates and transcripts.
• Professional ID or registration (if applicable).
• Reference letters from previous NGO or health supervisors (preferably highlighting teamwork, patient care, and reliability).
• A scanned passport‑style photo for the application portal.
7. PRACTICE INTERVIEW QUESTIONS
• Tell us about a time you accompanied a critical patient to a higher‑level facility. What challenges did you face and how did you resolve them?
• How do you ensure patient confidentiality during a referral process?
• Describe your experience with infection‑prevention and control measures in a field setting.
• Give an example of a security threat you identified and reported while working in a humanitarian environment.
• How would you handle a situation where a patient refuses to follow the referral recommendation?
• Scenario: You have multiple urgent referrals while the roster is full – how do you prioritize and communicate with the team?
Prepare answers using the STAR method (Situation, Task, Action, Result) and keep them concise (≈2 minutes each).
8. CULTURAL AND LOGISTICAL PREPARATION
• Review basic Bangla phrases, especially medical terminology, to aid communication with patients and local health staff.
• Study the camp layout of Ukhiya, major health facilities, transport options and security checkpoints.
• Familiarise yourself with IRC’s safety protocols, emergency evacuation procedures, and reporting tools (e.g., security incident forms).
• Ensure you are medically fit for field work – obtain any required vaccinations (e.g., Hep B, Typhoid, Tetanus) and a recent health check‑up.
9. TECHNICAL READINESS
• Practice using a tablet or smartphone for data entry – install any recommended IRC apps if known (e.g., KoboToolbox, ODK).
• Test offline data capture and syncing procedures, as internet connectivity may be intermittent.
10. APPLICATION SUBMISSION
• Click the provided link: https://theirc.wd1.myworkdayjobs.com/Ex ... JR00001308
• Create a Workday account if you do not already have one.
• Fill in the online form, upload the updated CV, cover letter, certificates and reference letters.
• Double‑check that all mandatory fields are completed and that the uploaded files are legible (PDF preferred).
• Submit before the deadline (Dec 14 2025). Keep a screenshot of the confirmation page for your records.
11. POST‑SUBMISSION FOLLOW‑UP
• Mark the submission date in your calendar.
• If you do not receive an acknowledgment within 48 hours, send a polite inquiry to the recruitment contact listed on the job posting.
• Prepare for possible remote screening (phone or video) by having a quiet space, a charged device, and copies of your application materials handy.
12. CONTINGENCY PLANNING
• Arrange temporary accommodation options near Camp 22 in case of rapid deployment.
• Ensure you have a reliable means of transport to the IRC office (e.g., local bus routes, ride‑share).
• Keep emergency contact information for family and for IRC HR on hand.
By following these steps systematically you will present a strong, well‑aligned application and be prepared to succeed in the interview and subsequent field assignment as a Referral Assistant with the International Rescue Committee. Good luck!
