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Discussion on job preparation guideline
#18189
Aivlas Clothing is seeking a Tele Sales/Tele Service Executive to support their online sales operations through platforms like their website, Facebook page, and showroom. The role involves managing customer inquiries, confirming orders, and ensuring smooth post-purchase service. As a candidate in Bangladesh, you’ll need to balance customer interaction with administrative tasks, all while adhering to company protocols and contributing to growth goals.

• Strong communication skills are vital to handle customer queries effectively
• Proficiency in using computers and typing (in Bangla or English) is mandatory
• Ability to meet daily sales targets and maintain a positive, proactive attitude
• Familiarity with CRM tools, Excel, and basic internet navigation
• Knowledge of garment industry standards or call center workflows is an advantage
• Willingness to adapt to fast-paced environments and learn new processes

Focus on showcasing experience in customer service, sales, or call center roles. Highlight any background in telecom, textiles, or garment sectors, as these align with the company’s operations. Freshers are encouraged to apply, but emphasize your computer skills and typing speed. If you’ve worked in similar roles, mention specific achievements like improving customer satisfaction or meeting sales targets.

Education should reflect completion of Higher Secondary, and any relevant certifications in customer service or sales can strengthen your profile. Present your academic records clearly, and if you have training in tools like Excel or CRM software, mention it. Avoid listing generic skills—instead, tie them to practical tasks like managing order confirmations or handling customer complaints.

Familiarize yourself with the company’s mission to deliver premium lifestyle products through design and quality. During interviews, be ready to discuss how your communication skills and enthusiasm for customer service align with their goals. Practice explaining your experience with sales targets, problem-solving in customer interactions, and teamwork. Bangladesh employers value honesty, so prepare to answer questions about your motivation and how you handle pressure.

1. Research the company’s brand values and recent updates to show genuine interest
2. Prepare concise examples of past sales achievements or customer service successes
3. Practice answering common questions about your typing speed, computer skills, and adaptability
4. Dress professionally for the interview, as office-based roles often require a neat appearance
5. Arrive early and bring copies of your resume, ID, and any relevant certificates

Ensure all documents are organized and up-to-date. Include references from previous employers or mentors who can vouch for your reliability. Demonstrate field readiness by practicing phone calls with mock scenarios, and maintain a positive attitude throughout the process. Bangladeshi employers prioritize punctuality, teamwork, and a strong work ethic—align your behavior with these expectations to stand out.
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