- Fri Dec 12, 2025 3:05 pm#11245
Preparation Guide for the Computer Operator Position at Janani Tours & Travels
1. Understand the Role and Responsibilities
- Work hours are Saturday to Thursday, 9:00 am to 6:30 pm.
- Main duties: manage the official Facebook page, answer phone calls, reply to messages, and communicate with customers.
- Additional tasks may include basic data entry, preparing sales reports, and supporting the travel‑agency team.
2. Match Your Qualifications with the Requirements
- Education: at least HSC.
- Age: 18‑30 years, female candidates only.
- Language: fluent in Bengali, English, and Hindi.
- Technical skills: MS Office (Word, Excel), internet browsing, typing on a Bangla (Bijoy) keyboard, Adobe Photoshop, and Illustrator.
- Soft skills: responsible, punctual, hardworking, detail‑oriented, able to follow company policies strictly.
3. Boost Your Technical Skills
- Typing: Aim for at least 40 wpm in both Bengali (Bijoy) and English. Use free online typing tests to track progress.
- MS Office: Refresh formulas in Excel, practice creating tables, charts, and using mail‑merge in Word.
- Photoshop & Illustrator: Complete at least two small projects (e.g., a travel‑package flyer, a Facebook post banner). Save the source files to show during the interview.
- Facebook Page Management: Familiarize yourself with Facebook Business Suite – learn how to schedule posts, respond to comments/messages, and read insights.
4. Prepare a Simple Portfolio
- Include 3‑4 examples of graphics you created (travel brochure, social‑media post, flyer).
- Add screenshots of a mock Facebook page you managed (planned posts, response logs).
- Keep the portfolio in PDF format (max 2 MB) for easy emailing.
5. Craft a Targeted Resume
- Header: full name, contact number, email, and current address (near Basundhara RA).
- Objective: a 2‑sentence statement that mentions “computer operator for a travel agency, focusing on social‑media management and customer support.”
- Education: list HSC with board and year of passing.
- Skills: split into Technical (MS Office, Photoshop, Illustrator, Facebook Business Suite, Bijoy typing) and Soft (customer service, communication, time management).
- Languages: Bengali (native), English (fluent), Hindi (conversational).
- Add a short section “Relevant Projects” describing the graphics and Facebook management work you prepared.
6. Write a Concise Cover Letter
- Address it to the hiring manager (if name not known, use “Hiring Team”).
- Mention the job title, where you found the vacancy, and why you are interested in Janani Tours & Travels.
- Highlight three key strengths that match the job (e.g., fast bilingual typing, experience with Photoshop, excellent phone etiquette).
- End with a courteous request for an interview and provide your contact details.
7. Gather Required Documents
- Updated resume (PDF).
- Cover letter (PDF).
- Scanned copies of HSC certificate and ID (NID or passport).
- Recent passport‑size photograph (white background).
- Portfolio PDF (optional but recommended).
8. Practice Common Interview Questions
- “How do you handle an angry customer over the phone?” – prepare a STAR (Situation, Task, Action, Result) example.
- “Can you show us a Facebook post you created?” – be ready to share your screen or show the PDF.
- “What is your typing speed in Bengali and English?” – have a recent test screenshot.
- “How would you prioritize multiple tasks during a busy day?” – discuss using to‑do lists and time blocking.
9. Simulate Real‑World Tasks
- Spend an hour creating a mock travel‑package Facebook post: write the copy, design an image, schedule it, and draft a short reply to a sample customer query.
- Perform a quick data‑entry exercise: type a list of 30 travel‑package names in both Bengali (Bijoy) and English within 5 minutes.
10. Plan Your Application Submission
- The vacancy allows online application; prepare an email with the subject line: “Application for Computer Operator – [Your Name]”.
- Attach all documents (resume, cover letter, certificates, photo, portfolio).
- In the email body, write a brief one‑paragraph introduction and mention that the required files are attached.
- Send the email well before the deadline (Dec 16 2025) – preferably 3‑4 days earlier to avoid technical glitches.
11. Day‑Before the Interview (if a walk‑in is scheduled)
- Print two copies of your resume and cover letter.
- Print the portfolio (color if possible) and keep it in a clean folder.
- Dress in smart‑casual attire (e.g., plain shirt, trousers, minimal jewelry).
- Review the company address: 3A/53C, Jamuna Future Park, Progati Sarani, Dhaka‑1229.
- Plan your route and aim to arrive 10‑15 minutes early.
12. On the Interview Day
- Bring your printed documents, portfolio, photo‑ID, and a notebook with a pen.
- Greet the receptionist politely and state the name of the position you are applying for.
- Stay calm, maintain eye contact, and listen attentively to each question.
- When given a practical task (e.g., drafting a reply), take a moment to think before answering.
13. Post‑Interview Follow‑Up
- Send a thank‑you email within 24 hours. Express appreciation for the opportunity, reiterate your enthusiasm, and reference a specific point discussed during the interview.
Key Reminders
- Accuracy in Bengali (Bijoy) typing is essential – practice until you can type without looking at the keyboard.
- Demonstrating familiarity with Facebook Business Suite will set you apart.
- Highlight your ability to handle multiple communication channels (phone, Facebook, email) simultaneously.
- Show that you understand and respect the company’s policies (no work outside approved duties).
Good luck with your preparation! Your focused effort on the technical and communication aspects will greatly increase your chances of securing the computer operator role at Janani Tours & Travels.
1. Understand the Role and Responsibilities
- Work hours are Saturday to Thursday, 9:00 am to 6:30 pm.
- Main duties: manage the official Facebook page, answer phone calls, reply to messages, and communicate with customers.
- Additional tasks may include basic data entry, preparing sales reports, and supporting the travel‑agency team.
2. Match Your Qualifications with the Requirements
- Education: at least HSC.
- Age: 18‑30 years, female candidates only.
- Language: fluent in Bengali, English, and Hindi.
- Technical skills: MS Office (Word, Excel), internet browsing, typing on a Bangla (Bijoy) keyboard, Adobe Photoshop, and Illustrator.
- Soft skills: responsible, punctual, hardworking, detail‑oriented, able to follow company policies strictly.
3. Boost Your Technical Skills
- Typing: Aim for at least 40 wpm in both Bengali (Bijoy) and English. Use free online typing tests to track progress.
- MS Office: Refresh formulas in Excel, practice creating tables, charts, and using mail‑merge in Word.
- Photoshop & Illustrator: Complete at least two small projects (e.g., a travel‑package flyer, a Facebook post banner). Save the source files to show during the interview.
- Facebook Page Management: Familiarize yourself with Facebook Business Suite – learn how to schedule posts, respond to comments/messages, and read insights.
4. Prepare a Simple Portfolio
- Include 3‑4 examples of graphics you created (travel brochure, social‑media post, flyer).
- Add screenshots of a mock Facebook page you managed (planned posts, response logs).
- Keep the portfolio in PDF format (max 2 MB) for easy emailing.
5. Craft a Targeted Resume
- Header: full name, contact number, email, and current address (near Basundhara RA).
- Objective: a 2‑sentence statement that mentions “computer operator for a travel agency, focusing on social‑media management and customer support.”
- Education: list HSC with board and year of passing.
- Skills: split into Technical (MS Office, Photoshop, Illustrator, Facebook Business Suite, Bijoy typing) and Soft (customer service, communication, time management).
- Languages: Bengali (native), English (fluent), Hindi (conversational).
- Add a short section “Relevant Projects” describing the graphics and Facebook management work you prepared.
6. Write a Concise Cover Letter
- Address it to the hiring manager (if name not known, use “Hiring Team”).
- Mention the job title, where you found the vacancy, and why you are interested in Janani Tours & Travels.
- Highlight three key strengths that match the job (e.g., fast bilingual typing, experience with Photoshop, excellent phone etiquette).
- End with a courteous request for an interview and provide your contact details.
7. Gather Required Documents
- Updated resume (PDF).
- Cover letter (PDF).
- Scanned copies of HSC certificate and ID (NID or passport).
- Recent passport‑size photograph (white background).
- Portfolio PDF (optional but recommended).
8. Practice Common Interview Questions
- “How do you handle an angry customer over the phone?” – prepare a STAR (Situation, Task, Action, Result) example.
- “Can you show us a Facebook post you created?” – be ready to share your screen or show the PDF.
- “What is your typing speed in Bengali and English?” – have a recent test screenshot.
- “How would you prioritize multiple tasks during a busy day?” – discuss using to‑do lists and time blocking.
9. Simulate Real‑World Tasks
- Spend an hour creating a mock travel‑package Facebook post: write the copy, design an image, schedule it, and draft a short reply to a sample customer query.
- Perform a quick data‑entry exercise: type a list of 30 travel‑package names in both Bengali (Bijoy) and English within 5 minutes.
10. Plan Your Application Submission
- The vacancy allows online application; prepare an email with the subject line: “Application for Computer Operator – [Your Name]”.
- Attach all documents (resume, cover letter, certificates, photo, portfolio).
- In the email body, write a brief one‑paragraph introduction and mention that the required files are attached.
- Send the email well before the deadline (Dec 16 2025) – preferably 3‑4 days earlier to avoid technical glitches.
11. Day‑Before the Interview (if a walk‑in is scheduled)
- Print two copies of your resume and cover letter.
- Print the portfolio (color if possible) and keep it in a clean folder.
- Dress in smart‑casual attire (e.g., plain shirt, trousers, minimal jewelry).
- Review the company address: 3A/53C, Jamuna Future Park, Progati Sarani, Dhaka‑1229.
- Plan your route and aim to arrive 10‑15 minutes early.
12. On the Interview Day
- Bring your printed documents, portfolio, photo‑ID, and a notebook with a pen.
- Greet the receptionist politely and state the name of the position you are applying for.
- Stay calm, maintain eye contact, and listen attentively to each question.
- When given a practical task (e.g., drafting a reply), take a moment to think before answering.
13. Post‑Interview Follow‑Up
- Send a thank‑you email within 24 hours. Express appreciation for the opportunity, reiterate your enthusiasm, and reference a specific point discussed during the interview.
Key Reminders
- Accuracy in Bengali (Bijoy) typing is essential – practice until you can type without looking at the keyboard.
- Demonstrating familiarity with Facebook Business Suite will set you apart.
- Highlight your ability to handle multiple communication channels (phone, Facebook, email) simultaneously.
- Show that you understand and respect the company’s policies (no work outside approved duties).
Good luck with your preparation! Your focused effort on the technical and communication aspects will greatly increase your chances of securing the computer operator role at Janani Tours & Travels.
