- Mon Jan 26, 2026 4:14 pm#30029
As a senior career advisor, I'll provide you with a practical guide to prepare for the Telesales Executive (Night Shift) position at Vortex Infosys.
The role of a Telesales Executive involves making outbound calls to USA/Canada customers, handling various topics according to the communication script, and selling services/products over the phone. It requires excellent communication skills in English, both written and verbal, with the ability to convey complex information clearly and concisely.
To be considered for this role, you should have:
• Strong customer relations and service skills
• Ability to speak clearly and persuasively in English
• Proven organizational and interpersonal skills
• Self-motivation, independence, and multitasking abilities
• Professional phone etiquette and excellent communication skills
Employers in Bangladesh typically look for candidates with local experience, especially those who have worked in the call center or sales industry. Compliance or field-based work experience is also considered valuable. If you have exposure to NGO or INGO projects, highlight it as it demonstrates your adaptability and willingness to learn.
When presenting your education and training, focus on relevant certifications such as Microsoft Office Suite (MS Word, MS Excel) and email management skills. Emphasize any sales or customer service courses you've completed, even if they're not directly related to the job description.
In terms of tools and systems, be familiar with software like MS Word, MS Excel, Email, and CRM systems. You should also be comfortable with phone-based communication and have experience working in a team environment.
To prepare for interviews, practice your responses to common questions such as:
1. What do you know about Vortex Infosys?
2. Can you give an example of a successful sales pitch you've made in the past?
3. How would you handle a difficult customer situation?
During the interview, be confident and honest when answering questions. Show enthusiasm for the role and highlight your relevant skills and experience.
Before submitting your application, ensure you have:
1. A clear and concise CV that highlights your relevant experience and skills
2. A professional email address with a suitable subject line
3. Proof of English proficiency (if applicable)
4. A good understanding of the job requirements and expectations
As you prepare for the role, remember to:
• Dress professionally for interviews or meetings
• Arrive on time and be prepared to meet with HR representatives
• Show enthusiasm and interest in the company culture and values
• Ask informed questions about the role and company during the interview process
Lastly, familiarize yourself with the job location (Dhaka - Mirpur 1) and ensure you can commute safely and efficiently.
The role of a Telesales Executive involves making outbound calls to USA/Canada customers, handling various topics according to the communication script, and selling services/products over the phone. It requires excellent communication skills in English, both written and verbal, with the ability to convey complex information clearly and concisely.
To be considered for this role, you should have:
• Strong customer relations and service skills
• Ability to speak clearly and persuasively in English
• Proven organizational and interpersonal skills
• Self-motivation, independence, and multitasking abilities
• Professional phone etiquette and excellent communication skills
Employers in Bangladesh typically look for candidates with local experience, especially those who have worked in the call center or sales industry. Compliance or field-based work experience is also considered valuable. If you have exposure to NGO or INGO projects, highlight it as it demonstrates your adaptability and willingness to learn.
When presenting your education and training, focus on relevant certifications such as Microsoft Office Suite (MS Word, MS Excel) and email management skills. Emphasize any sales or customer service courses you've completed, even if they're not directly related to the job description.
In terms of tools and systems, be familiar with software like MS Word, MS Excel, Email, and CRM systems. You should also be comfortable with phone-based communication and have experience working in a team environment.
To prepare for interviews, practice your responses to common questions such as:
1. What do you know about Vortex Infosys?
2. Can you give an example of a successful sales pitch you've made in the past?
3. How would you handle a difficult customer situation?
During the interview, be confident and honest when answering questions. Show enthusiasm for the role and highlight your relevant skills and experience.
Before submitting your application, ensure you have:
1. A clear and concise CV that highlights your relevant experience and skills
2. A professional email address with a suitable subject line
3. Proof of English proficiency (if applicable)
4. A good understanding of the job requirements and expectations
As you prepare for the role, remember to:
• Dress professionally for interviews or meetings
• Arrive on time and be prepared to meet with HR representatives
• Show enthusiasm and interest in the company culture and values
• Ask informed questions about the role and company during the interview process
Lastly, familiarize yourself with the job location (Dhaka - Mirpur 1) and ensure you can commute safely and efficiently.
