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Discussion on job preparation guideline
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Preparation Guide for the Sales & Marketing Representative Position at Skin Revive




1. Know the Company and Its Market
- Visit the company address (16A/7B, Block‑F, Hazi Chinu Mia Road, Ring Road, Mohammadpur, Dhaka‑1207) if possible to get a feel for the office environment.
- Research Skin Revive’s product portfolio: focus on Korean, USA, and UK cosmetics and lifestyle items. Know the key brands, product lines, price ranges, and unique selling points.
- Understand the company’s target customers in Bangladesh – age groups, purchasing power, and preferred sales channels (online, retail, salons, etc.).
- Look for any recent news, press releases, or social media activity that highlights new launches, promotions, or partnerships.




2. Core Skills to Polish
- Sales Fundamentals – mastering cold‑calling, lead qualification, objection handling, and closing techniques.
- Digital Outreach – using social media platforms (Facebook, Instagram, LinkedIn) to prospect and nurture leads.
- Customer Service – explaining service fees, required documentation, and processing times clearly and confidently.
- CRM & Excel – become comfortable entering daily activities, updating lead status, and generating basic sales reports.
- Document Management – practice collecting, verifying, and organizing client paperwork efficiently.
- Time Management – balancing inbound lead conversion with outbound prospecting to meet weekly/monthly targets.




3. Industry Knowledge
- Telecommunication & Call Center Basics – since prior experience in these sectors is preferred, review common terminology, call‑handling scripts, and service‑level agreements.
- Cosmetics & Lifestyle Trends – keep up with current trends in Korean skincare, US beauty tech, and UK luxury lifestyle products. Know the difference between active ingredients, product categories (cleansers, serums, moisturizers, etc.), and how they appeal to Bangladeshi consumers.
- Regulatory Basics – familiarize yourself with any import, labeling, or branding regulations that affect cosmetics in Bangladesh.




4. Build a Targeted Resume
- Highlight any sales or marketing experience, especially in telecommunications, call centers, or FMCG.
- Include measurable achievements: “Generated $X revenue in 3 months,” “Closed 15% more leads than target,” “Handled 100+ inbound calls daily with 95% satisfaction.”
- List proficiency with CRM tools (e.g., HubSpot, Zoho, Salesforce) and advanced Excel skills (pivot tables, VLOOKUP).
- Mention language abilities (Bangla, English) and any exposure to Korean/English marketing materials.
- If you are a fresher, emphasize internships, academic projects, or volunteer work that involved sales, customer interaction, or digital marketing.




5. Prepare for the Interview
- Self‑Introduction – craft a concise 2‑minute story that links your background to the role (e.g., “I graduated with a BBA, worked two years in a telecom call center where I consistently exceeded sales targets, and I’m passionate about beauty products…”).
- Role‑Play Scenarios – practice common sales dialogues:
* Cold‑call opening line.
* Explaining service fees and processing time.
* Handling price objections for premium cosmetics.
- Behavioral Questions – be ready with STAR (Situation, Task, Action, Result) examples for:
* Meeting or exceeding sales targets.
* Turning a dissatisfied client into a repeat customer.
* Coordinating with operations to resolve document issues.
- Product Knowledge Test – expect questions about Korean skincare trends, differences between US and UK beauty products, and how you would position them to Bangladeshi consumers.
- CRM Demonstration – bring a brief walkthrough of how you would log a lead, update status, and generate a daily report in Excel or a chosen CRM.
- Questions for the Employer – prepare thoughtful queries such as:
* “What are the top three products driving revenue this year?”
* “How is performance measured beyond sales volume?”
* “What training is provided for new product launches?”




6. Practical Preparations
- Dress in business‑casual attire: clean shirt, trousers or skirt, modest accessories.
- Carry multiple copies of your resume, a list of references, and a notebook.
- Ensure your smartphone is fully charged; you may be asked to demonstrate a sales call or social‑media outreach on the spot.
- Map out the route to the office (or be ready for a virtual interview link if applicable) so you arrive on time.




7. Post‑Interview Follow‑Up
- Send a thank‑you email within 24 hours, reiterating your enthusiasm for the role and summarizing a key point you discussed (e.g., “I am excited to contribute to Skin Revive’s growth by leveraging my telecommunication sales experience and deep interest in Korean skincare.”).




Final Checklist
- [ ] Research Skin Revive’s product line and recent news.
- [ ] Review sales scripts and practice cold‑calling.
- [ ] Refresh CRM and Excel skills.
- [ ] Update resume with relevant metrics.
- [ ] Prepare STAR stories for common behavioral questions.
- [ ] Choose appropriate interview attire.
- [ ] Plan travel or virtual setup for interview day.

Good luck! Your preparation, combined with genuine interest in cosmetics and solid sales fundamentals, will position you strongly for the Sales & Marketing Representative role at Skin Revive.
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