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Discussion on job preparation guideline
#24880
The role of an Executive (Sales and Marketing) at Travel Sheba Limited involves managing client relationships, driving sales for travel services like airline tickets and holiday packages, and ensuring smooth communication with customers. In Bangladesh, this position requires a blend of interpersonal skills, market awareness, and technical knowledge of travel operations. You’ll be expected to build trust with clients, identify new business opportunities, and maintain detailed records of all transactions. Success here depends on your ability to balance customer service with revenue generation in a competitive industry.

• Strong communication skills to interact with clients and colleagues effectively
• Proficiency in using GDS systems (Galileo, Travelport) and IATA tools for ticketing and visa processes
• Knowledge of travel regulations, package tours, and hotel booking procedures
• Ability to negotiate and close deals while maintaining professional relationships
• Organizational skills to manage multiple clients and track sales targets
• Attention to detail for accurate documentation and fee quotation preparation
• Adaptability to handle last-minute changes and client inquiries promptly

Focus on showcasing hands-on experience in travel agencies, tour operators, or related sectors. Highlight any work with local clients, compliance with travel regulations, or field-based roles that involved direct customer interaction. If you’ve worked with NGOs or INGOs, mention how those experiences honed your ability to manage diverse client needs. Emphasize practical skills like handling credit recovery, managing documentation, and using travel portals to demonstrate readiness for the role.

Education and certifications should reflect your commitment to the field. A BBA or BCom degree is a baseline, but certifications in IATA or GDS systems will strengthen your profile. Include relevant coursework or projects that align with travel operations. For certifications, prioritize those recognized in Bangladesh, such as IATA endorsements or training in travel technology. Present these credentials as evidence of your expertise and dedication.

Familiarity with tools like IATA portals, customer relationship management (CRM) systems, and basic accounting software is essential. In Bangladesh, practical knowledge of these platforms often comes from on-the-job experience rather than theory. Highlight how you’ve used these tools to streamline processes, improve client satisfaction, or boost sales. Avoid listing features; instead, explain how they’ve contributed to your professional growth.

For interviews, expect questions about your sales strategies, client management techniques, and problem-solving in high-pressure situations. Bangladeshi employers value honesty and clarity, so prepare concise answers that reflect your strengths without exaggeration. Practice explaining past achievements, such as increasing sales by a specific percentage or resolving a complex client issue. Dress professionally and arrive early to show respect for the company’s standards.

1. Research Travel Sheba Limited’s services and reputation in Dhaka’s travel sector
2. Prepare examples of successful sales campaigns or client interactions from your experience
3. Practice articulating how your skills align with the job description, using specific metrics if possible
4. Review the company’s benefits package to discuss how your goals match their offerings
5. Rehearse responses to questions about handling conflicts, time management, and teamwork

Ensure your CV includes all relevant education, certifications, and work experience, formatted clearly. Carry copies of your academic transcripts and IATA-related certifications if applicable. For references, provide contact details of former supervisors or colleagues who can vouch for your reliability. Arrive at the office location with a positive attitude, ready to engage in discussions about the role’s demands and your ability to contribute. Maintain professionalism throughout the process, as Bangladeshi employers often prioritize punctuality, respect, and cultural awareness.
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